Policy for Opacity/Transparency Variation
While we strive for accuracy in our product descriptions and images, please be aware that the opacity of light-colored leggings may vary based on factors like fabric type, body shape, and individual wear. Additionally, due to the high stretch of our leggings, selecting the wrong or inappropriate size can affect transparency. If you have concerns about opacity, we recommend choosing darker-colored leggings over white or light-colored options. It's important to carefully consider sizing to ensure the best fit and transparency level. This advice applies to all our leggings, regardless of color.
Your individual experience may differ, and we encourage you to reach out to us at info@bubblefig.com with any inquiries about specific products, before making a purchase.
While we strive to address all concerns promptly, please understand that post-purchase complaints regarding the opacity/transparency of leggings will not be entertained.
Please note that we follow a No Return, No Refund, No Exchange Policy.
Policy for Color Variation from Photographs
Please be aware that the colors of products may vary slightly from the photographs due to factors such as lighting and individual screen settings.
Before making a purchase, we encourage you to us at info@bubblefig.com with any inquiries about specific products..
Bubblefig Warranty & Damaged Product Policy
Warranty Policy
We at Bubblefig, assure that all clothing offered for sale, are free from defect(s). However, if you notice any defect, please contact us within 24 hours of receiving the product. This Warranty is subject to the following terms and conditions:
1. Proof of Purchase
The warranty is valid only with proof of purchase, in the form of an invoice.
2. Warranty Coverage
The warranty covers defects in workmanship at the time of purchase. It does not include:
Normal wear and tear or cosmetic defects.
Damage resulting from accidents, misuse, or negligence.
Issues arising from improper care or washing contrary to the care instructions provided by Bubblefig.
3. Filing a Warranty Claim
To file a warranty claim, please contact us at care@bubblefig.com with the following information within 24 hours of receiving the item:
A photo of the invoice.
A description of the issue.
Clear photographs of the defect.
Please note that without the aforesaid images / pictures, we shall not be able to assess or proceed with your claim.
We shall notify you, regarding the acceptance or rejection of the claim, through a return email. If your claim, is found to be correct than, we shall, offer you a replacement or refund, at your discretion.
Damaged Product Policy
We at Bubblefig, ensure that all products are thoroughly checked for damage before shipping/dispatch. However, if you still receive a damaged product, please follow the below mentioned steps:
1. Video Documentation
To support your claim, you shall be required to provide a video recording clearly showing the product being unboxed and the claimed damage. We strongly recommend recording a video while opening your package to facilitate any damage claim. The video recording must be submitted with us, within 24 hours of the parcel being delivered at care@bubblefig.com.
2. Claim Assessment
Post receipt of the afore-referred video recording, we shall assess the veracity of the claim and if the same is found in order, we shall offer you a replacement or refund, at your discretion.
Please note that mere submission of a video recording, shall not tantamount to acceptance of the projected defect.
We reserve the right to make the final assessment regarding the validity of the claim.
Exclusions and Limitations
Bubblefig’s liability is limited to the value of the product at the time of purchase. This warranty and damages policy does not cover incidental or consequential damages arising from the use or inability to use the product.
Modifications to the Policy
Bubblefig reserves the right to update or modify this policy at any time without prior notice.
If you have any questions or concerns, please reach out to us at info@bubblefig.com
Policy for Unsolicited Returns
If you send a garment or order back via courier under any circumstances, it will be discarded. No refund or exchange will be offered for unsolicited returns.
Policy for Quality Complaints
We conduct thorough quality checks on all our products, before shipping / dispatch. However, quality complaints are subjective and cannot be verified, thus they will not be entertained. No refunds, exchanges, or returns will be provided based on quality complaints.
Regarding Any Specific Queries/ Information
For any queries or concerns, we encourage you to contact our customer care team before making a purchase. Please note that post-purchase queries will not be entertained.
Your satisfaction is our priority. We are here to assist with any pre-purchase questions you may have. Feel free to email us at info@bubblefig.com.
Country Of Origin: PRC
Imported & Marketed By: Ira Healthcare, B-25/3 Okhla Industrial Area Phase 2, New Delhi, India 110020
